CHCSS00084 Lead and support colleagues
Skill set for leaders in high-pressure environments Apply nowSkill set detailsDevelop the skills to lead teams and support workplace wellbeing.
The CHCSS00084 Lead and Support Colleagues Skill Set equips current and aspiring team leaders with practical skills to guide teams, foster positive workplace relationships, and support colleague wellbeing in challenging and demanding work environments.
Designed for coordinators, supervisors, team leaders, and managers, this skill set focuses on building leadership capabilities while promoting the interpersonal wellbeing of colleagues working in high-pressure roles. You will complete three units from the CHC Community Services Training Package, gaining practical strategies to support staff, strengthen team performance, and create a positive workplace culture. The units completed can also provide credit towards a range of Certificate IV, Diploma, and Advanced Diploma qualifications within the Community Services sector.
CHCSS00084 Skill Set Overview
Course duration
Typically 6 months
Number of units
Total of 3 units
Fees & funding
Full fee-for-service $600;
government funding available
Location
External delivery in Qld
Application date
Apply & start at any time
Skill Set Details
CHCSS00084 Lead and Support Colleagues
Why should I do this course?
The CHCSS00084 Lead and support colleagues skill set reflects the skill requirements for team leaders, coordinators, or managers responsible for directing teams and supporting the interpersonal wellbeing of colleagues working in high-pressure or demanding environments. Units in this skill set provide credit towards a range of qualifications in the CHC Community Services Training Package at a Certificate IV, Diploma, or Advanced Diploma level.
What will I study?
To complete CHCSS00084 Lead and support colleagues, 3 units will be completed from the CHC Community Services Training Package to provide a set of skills to support the wellbeing of colleagues working in stressful and demanding roles.
Core units:
- CHCMGT003 Lead the work team
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect and improve own professional practice
Workplace Task
To complete this skill set, you must have access to an early childhood service and be able to monitor colleagues in the workplace to complete the following assessment task:
Following your service’s policies, you will observe and monitor the wellbeing of two (2) colleagues experiencing stress or an increased workload (completed one at a time over several days). You will provide appropriate support and reflect on your own professional practice.
What are the entry requirements?
This skill set is for workers who are currently employed in the early childhood education and care sector with existing experience or qualifications in community services sector roles seeking to broaden their skills. It is recommended to hold a Certificate III level qualification or higher.
Applicants should have sound language, literacy and numeracy skills and possess a Working with Children Blue Card.
Where can I study?
You are able to study throughout most locations in Queensland; however, you will need to contact the Institute to ascertain what delivery modes are available to you in each region.
What will it cost?
The course fee for the CHCSS00084 Lead and support colleagues skill set varies based on your particular situation. The full fee-for-service is $200 per unit. However, you may be eligible to access Queensland Government funding under Career Boost General Training, which costs $35 per unit or $14 per unit for concession.
Eligibility requirements for Career Boost:
- aged 15 years or older;
- not be a school student;
- permanently reside in Queensland;
- Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the right visa and work permits on the pathway to permanent residency, or a New Zealand citizen.
Find out more about Fees & Funding or contact us to discuss your specific circumstances.
How do I find out more?
There is more detailed information in the Student Handbook. Or you can speak with one of our friendly team who will be happy to answer any questions. Please complete the contact form at the bottom of this page or call us on 1300 336 345.
If you are ready to get things started, you can apply online.
Our courses
You may also be interested in the following:
CHC30125 Certificate III in Early Childhood Education & Care
CHC50125 Diploma of Early Childhood Education & Care
CHC62015 Advanced Diploma of Community Sector Management
First Aid & CPR training for early childhood educators
Contact us
Want to know more?
We know starting study can feel like a big decision, and you might have lots of questions — our friendly team is here to help!
Call us on 1300 336 345 or complete the contact form.
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Kath Dickson Institute operates in accordance with the Vocational Education and Training Regulator Act 2011, 2025 Standards for Registered Training Organisations and is an approved Skills Assure Supplier for the Queensland Government’s Career Start and Career Boost programs.
