CHC22015 Certificate II in Community Services

Entry-level qualification for community sector jobs
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Start your career in community services

If you’re passionate about helping others and want to make a real difference in your community, this is the perfect place to begin.

The CHC22015 Certificate II in Community Services is an entry-level qualification that opens doors to a range of pathways, including early childhood education and care, while helping you build practical, job-ready skills.

The course is delivered externally, so you’ll complete your study guides and assessments with support from your school or workplace, plus you’ll receive regular visits from your trainer who will guide you every step of the way. Assessment takes place throughout the course and includes a mix of methods such as workbooks, practical tasks, observations, projects, portfolios, and third-party reports.

If you’re not already working in a relevant organisation, you’ll complete at least 50 hours of vocational placement. This hands-on experience gives you the chance to explore different roles and discover what inspires you most.

Student and trainer are sitting and looking through a study guide

CHC22015 Course Overview

Course duration

Typically 6 months full-time, 12 months part-time

Number of units

 Total of 9 units, consisting of 5 core units & 4 electives

Fees & funding

Full fee-for-service $1,350;
Career Start funding available

Location

External delivery with trainers throughout Queensland

 

Application date

No need to wait – apply and start at any time!

Course Details

CHC22015 Certificate II in Community Services
Why should I do this course?

The CHC22015 Certificate II in Community Services equips individuals with the foundational skills needed to work effectively in the Community Services sector. This qualification focuses on developing practical skills to support entry-level roles and is ideal for those beginning their journey in this rewarding field.

What will I study?
To achieve the CHC22015 Certificate II in Community Services, you will need to complete:

  • 5 core units as outlined in the qualification framework.
  • 4 elective units, with at least 2 chosen from the provided elective list. The remaining 2 units may be imported from other Training Packages or accredited courses, relevant to your work role and selected in consultation with your workplace and trainer.

For those not currently employed in a community services organisation, a workplace practicum of 50 hours is required. Practical placement hours must be completed before competency in the unit is awarded. KDI staff can assist with organising your placement and providing additional details.

Core units:

  • CHCCOM001 Provide first point of contact
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • HLTWHS001 Participate in workplace health and safety
  • BSBWOR202 Organise and complete daily work activities

Elective units:

  • CHCVOL001 Be an effective volunteer
  • CHCECE037 Support children to connect with the natural environment
  • CHCECE056 Work effectively in children’s education and care
  • CHCPRT001 Identify and respond to children and young people at risk

All course materials are provided.

What are the entry requirements?

There are no formal prerequisites for this qualification. However, applicants should have basic language, literacy, numeracy and digital (LLND) skills. A valid Working with Children Blue Card or National Police Clearance Check is also required.

 

Where can I study?

We have Trainers throughout Queensland that provide face-to-face training in the following locations:

Brisbane | Cairns | Central Queensland | Darling Downs | Ipswich | Gold Coast | Logan -Beaudesert | Mackay – Isaac – Whitsunday | Maranoa | Moreton Bay | Outback Queensland | Sunshine Coast | Toowoomba | Townsville | Wide Bay.

What will it cost?

The course fee for the Certificate II varies based on your particular situation. The full fee-for-service is $1,350. However, you may be eligible to access Queensland Government funding under Career Start General Training.

Eligibility requirements for Career Start:

  • aged 15 years or older;
  • not be a school student;
  • permanently reside in Queensland;
  • Australian citizen, Australian permanent resident (includes humanitarian entrant), temporary resident with the right visa and work permits on the pathway to permanent residency, or a New Zealand citizen;
  • not already have a certificate III or higher qualification completed within the last 10 years (qualifications completed as a school student and foundation skills do not count).

Find out more about Fees & Funding or contact us to discuss your specific circumstances.

How do I find out more?

There is more detailed information in the Student Handbook. Or you can speak with one of our friendly team who will be happy to answer any questions. Please complete the contact form at the bottom of this page or call us on 1300 336 345.

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Contact us

Want to know more?

We know starting study can feel like a big decision, and you might have lots of questions — our friendly team is here to help!

Call us on 1300 336 345 or complete the contact form.

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Kath Dickson Institute operates in accordance with the National Vocational Education and Training Regulator Act 2011, Standards for RTOs 2015 and is a Skills Assure Supplier for the User Choice and Vet Investment programs for Queensland Government. National Provider Code 5394.

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